Disney recently changed the process for guests with disabilities to receive assistance at the parks and introduced the Disability Access Service Card. Guests, like myself, where the only accommodation needed is wheelchair access no longer have to stop by and get the card. Your wheelchair will be enough to get the access you need. However, if there are additional needs or if you have any concerns I would definitely stop by guest relations and discuss them with a Cast Member.
So why don’t you need the card if you are a wheelchair user? Walt Disney World has made almost every queue wheelchair accessible which means wheelchair users can easily get through both the standard and FastPass+ queues. To avoid waits you can schedule your FastPass+ return times up to 60 days before your vacation and then use the My Disney Experience app during your trip to schedule additional FastPass+ times.
There are still a few attractions that have a separate wheelchair entrance. For those attractions there will be a Cast Member with a clip board located at the entrance which is most cases is the attraction’s exit. The Cast Member will issue you a return time based on the current wait time at the attraction. These passes work like the old paper FASTPASSES so you will then return to the attraction at the specified time. Typically if the current wait time is under 10 minutes they will let you right into the line.
Attractions that use an alternate entrance are:
- Big Thunder Mountain Railroad
- Gran Fiesta Tour Starring The Three Caballeros
- “it’s a small world”
- The Jungle Cruise
- Liberty Bell Riverboat
- Living with the Land
- Mad Tea Party
- Spaceship Earth
- Splash Mountain
- Star Tours
- Walt Disney World Railroad
These attractions have a separate wheelchair loading area but you enter through either the standard or FastPass+ queue:
- Buzz Lightyear’s Space Ranger Spin
- Haunted Mansion
- Kilimanjaro Safari
- Rock ‘n’ Roller Coaster
- Test Track
- Toy Story Midway Mania
For more information you can read Disney’s offical FAQ about the Disability Access Service Card and visit their site with information about Walt Disney World’s services for guests with mobility disabilities. You can also check our our page with more information about the wheelchair accessibility of Disney attractions.
If you have any questions feel free to email me at firstname.lastname@example.org.