Under the Sea ~ Journey of the Little Mermaid at the Magic Kingdom is one of the easiest attractions to visit if you are a wheelchair user. The attraction has an accessible ride vehicle which makes visiting Ariel often possible.
Journey of the Little Mermaid has both a standard and FastPass+ queue. The standard queue is beautiful. There are lots of little details and it will take multiple visits for you to see them all. There is also an interactive element that features Scuttle and some cute blue crabs.
While the queue is gorgeous it is long. The pathways are also pretty narrow and there are lots of turns. If you are using a larger ECV I would suggest transferring into an available wheelchair before heading in. I didn’t have any trouble but I could see how navigating an ECV through the queue could be difficult.
Once you get to the loading area Cast Members will direct you towards the exit to the wheelchair waiting area. There they will ask you if you can walk a few steps or if you need to remain in your wheelchair. Wait times will vary here. If you can take a few steps you can board immediately. If you need the accessible ride vehicle, you may have to wait a little longer for it to cycle through.
If you would like to or need to stay in your wheelchair, Journey of the Little Mermaid has an accessible ride vehicle that is accessible to you and another member of your party.
Once you are ready to board Cast Members will slow the ride down a bit. They will then ask whoever is riding with you to board first and then you can make your way up the ramp. The ramp isn’t steep but they can give you a little help if you need it. Once on board there is a seat belt that goes across you and whomever is with you and they will place a bumper behind your tires to keep your wheelchair in place.
Since you are boarding toward the exit you will have plenty of time to get on and get settled. The Cast Members were all great and I have never felt rushed.
After you make your way under the sea and back to the surface, the Cast Members will slow the attraction down again, lower the ramp, and you just back out onto the moving platform. Again, if you need any assistance the Cast Members can help guide you down the ramp.
New attractions at Disney usually mean greater wheelchair accessibility and Journey of the Little Mermaid did not disappoint. Not only did I really enjoy the attraction itself, but the ride vehicle was really easy to get in and out of.