Update! You can now make lunch reservations at Be Our Guest Restaurant. I think it’s a great change. You’ll no longer have to wait in a long line wasting your vacation time or try to get a FastPass if you were a Disney Resort guest. (Which is good news for those staying off property.) Reservations will still be difficult to get since the restaurant is still very popular but there is a lot less guess work.
The last time we had lunch at Be Our Guest the line to get in went from the bridge at the restaurant all the way town to Gaston’s Tavern. If you haven’t been to New Fantasyland, that is a pretty long line. These tips were initially made to help you get into the restaurant but most of them still apply even with the new reservation system and the information has been updated to help you make the most of your reservation.
You can make a reservation by calling 407-WDW-DINE, using the My Disney Experience app on your smartphone or tablet, or by visiting Walt Disney World’s website. Guests will also have the option to pre-order their meal 30 days prior up to 5 minutes before their reservation to make the process go even faster. If you don’t want to pre-order your meal you can use the kiosks inside the restaurant to place your order. Lunch is served daily from 10:30 a.m. – 2:30 p.m. As with most Disney restaurants walk ups can be available during slower times of the year but they are not guaranteed. If you really want to visit Be Our Guest make a reservation. Keep trying if you can’t initially find something. Times can open up as you get closer to your trip. It also pays to check in the middle of the night, I’ve gotten lucky with several hard to get reservations by checking the My Disney Experience app on my phone at 2:00 am. 🙂
Preordering food isn’t for everyone. Personally I would rather wait to the day of to make a decision but you can definitely save time with that option. If you decide to wait you can still save time by having an idea of what you would like. There are several opportunities to look at a menu on your way inside Be Our Guest. There is one posted at the beginning of the bridge and Cast Members hand them out while you wait to order. There are also menu screens as you go through the hallway with the suits of armor. If everyone knows what they want by the time you get to the kiosk to order it goes pretty quickly and you don’t have to keep scrolling back trying to decide what you want.
When you get to the library to order you will be handed a rose and directed to one of the kiosks. Before you order, you scan the rose. This is how Cast Members find you later to deliver you food. There is a Mickey head on the side of the rose, tap it against the Mickey RFID sensor at the kiosk.
You are then prompted to slide either your room key or credit card. This is where it was confusing for us. We were charging it to our room so we chose the room key on the screen and slid our card. It kept giving us an error message and we had to flag down a Cast Member for assistance. Only choose the room key if you are using the Disney Dining Plan. If you are charging it to your room, pick the credit card option and then slide your room key. We didn’t have Magic Bands on our recent trip but you can use your band at the kiosk as well. If you happen to be paying with cash, or have a special dietary request, they will send you to a Cast Member to order and pay.
When you order you select how many people are in your party. The number of guests shows up to the side of the menu. The entire menu is on that screen, you just scroll down to select the entree, drink, and dessert for each member of you party. Before you hit place order make sure you have ordered everything you want for each guest in your party.
We have a lunch reservation in May and will be preordering a meal to see how that process works. I know I just said I don’t like to preorder but I am curious about it and I want you guys to have all of the info. 🙂
When we visited all three dining areas, the Ballroom, West Wing, and Rose Gallery, were all open. Many people were just stopping in the ballroom since it is the first seating you come to. I recommend checking out all of the dining rooms and picking one. It takes a few minutes for your food to come out so you have plenty of time to look around and choose a spot.
The West Wing is a lot smaller than the other dining areas. It is where the Beasts portrait and the enchanted rose are located so there will be lots of people coming in to take photos. The room is also pretty dark and there are some thunder effects so keep that in mind.
The Ballroom is huge and a little loud but it is gorgeous. I would try to grab a table towards the back near the windows. You can dine and watch the snow fall.
We decided to dine in the Rose Gallery since we had never visited it before. I have to say I think it’s my favorite. There is lots of seating but it isn’t quite as large as the ballroom. I loved all of the portraits and tapestries on the walls and the room just has a relaxing feel too it. The centerpiece is a music box featuring Belle and the Beast. I wouldn’t recommend sitting right next to it, there tends to be lots of folks taking photos. We sat directly across from it and could listen to the music while we enjoyed our lunch.
Keep in mind that while your food is delivered you still need to get your drinks and utensils. There are soda fountains located in each of the dining rooms. I have to say that Be Our Guest might be our new favorite lunch spot because once you get through the chaos of ordering you just get to relax.