Disney Cruise Line | Accessible Concierge Stateroom

Disney Fantasy Stateroom 11000

Disney Fantasy

For our third Disney Cruise we decided to splurge on a concierge room. We were celebrating our 10th wedding anniversary and thought why not! Was it worth it? Definitely. We are spoiled for life. I’ll share details about the experience in another post but first I wanted to share a tour of our room.


Concierge Level

The concierge rooms on the Disney Fantasy are located on decks 11 and 12. Both of the accessible staterooms are on deck 11. That means you have to go upstairs to get to the lounge but the elevators were never busy.

Disney Fantasy Stateroom 11000

Deck 11 also houses the Senses Spa so there is only one hallway with rooms. It was so quiet! Our room was at the very end of the hall so that meant a lot of wheeling across carpet. It also meant when they were cleaning rooms we had to dodge the stateroom attendants carts. It really wasn’t much of a hassle. As soon as one of them saw us they were ready to move it. The upside was that since we were at the end and there were no staterooms across from us, it was really peaceful.

Disney Fantasy Stateroom 11000

Stateroom 11000

The door to the stateroom is a little wider to make it easier for wheelchair users. You scan your room key and the door opens automatically, which is really nice. There is also a button inside that opens the door when you are leaving. Just inside is a nice wide hallway. There are coat hangers just inside the door and the spot to place your room key so the lights will turn on.

Disney Fantasy Stateroom 11000

We were in stateroom 11000 which is a Concierge Family Oceanview Stateroom with Verandah. It sleeps up to 5 guests and is 306 square feet, including the verandah. All concierge rooms have upgraded amenities that include:

  • Sealy Posturepedic® Premium Plush Euro-top mattresses
  • Frette® 300-thread-count, 100% Egyptian cotton linens
  • Premium Frette® bath towels
  • Elemis® Revitalise-Me bath, shower and spa products
  • Down Duvets: Enjoy a superlative night’s sleep with the softness of genuine feather duvets, featured in Concierge master bedrooms.
  • Pillow Talk Program: Guests of our Concierge Suites may choose from pillow options including hypoallergenic, feather and therapeutic memory foam.
  • Personal Robe and Slippers: These plush comforts are yours to use for the duration of your cruise.

Disney Fantasy Stateroom 11000
The decor is also different that the other staterooms on the ship. I really liked all of the wood accents and the colors. The bed is raised so that you can store your luggage underneath. It’s a nice feature but it also makes the bed a little more difficult to get into. I was still able to do it on my own but I do wish the beds in the accessible rooms were a little lower. I also should note that the robes on the bed are a part of a package we bought. The robes you will see in the closet are the ones that are in every concierge room for use during your cruise. I wanted some to take home. 🙂

Disney Fantasy Stateroom 11000

The closet is a little different. Instead of a bar that you can lower it has two rods, one low and one a little higher. The other side of closet just has shelves so we split those. The ladder that is used for the pull down bed is stored in the closet so you have a little less space. We found that it was enough for us but you may have to utilize other storage areas if there are more than two people in the room.

Disney Fantasy Stateroom 11000

The vanity area is also a little different since the tv is located separately. It has lots of storage space and was easy to roll under. It’s where I usually fixed my hair and make up to get ready for dinner. Drew used the upper cabinets since one of the lower ones houses the refrigerator.

Disney Fantasy Stateroom 11000

The “living” area has a couch, ottoman, chair, and tv stand. Concierge rooms have a dvd player. We never used it because almost any Disney movie is available on demand. Whenever we were in the room there was a Disney movie playing. The ottoman opens so you have some extra storage and the couch is really comfy. It’s a great spot for naps.

Disney Fantasy Stateroom 11000

The bathroom is set up like other accessible staterooms on Disney Cruise Line but I will say the vanity is a nicer. It was easy to roll under and use. I love it when sinks are the perfect height. The roll in shower was great and I just needed Drew to lower the shower head for me.

Disney Fantasy Stateroom 11000

Outside, the balcony was huge! The door was easy to open but there is a slight roll up to the door and then a roll down when you get outside. It’s barrier free so there was nothing in the door frame to roll over. To the right is where the chairs were originally located and it’s a great spot to watch the sun set.. The left side was a little wider and if you sat over there you could face part of the bridge.The railing was clear plexiglass so it was easy to see everything.

Disney Fantasy Stateroom 11000

The white barrier is what separates you from the stateroom next door. In the photo part of it is missing. We had some crazy wind and it blew off one night! It was replaced while we were on Castaway Cay. I have read some people say that they could see into the part of the spa area of the ship and that was a turn off. We didn’t think it was a problem. You really have to strain to see anyone down there and we didn’t hear any noise.

Disney Cruise Line | Accessible Concierge State Room - Rolling with the Magic

I hope this helps if you are considering staying in a concierge room. We loved it! If you have any questions or any advice you would like give just leave a comment below. And if you would like to see other staterooms we’ve stayed in we have photos of two on board the Disney Dream, stateroom 6186 and stateroom 8092.


  1. Beth

    This is GREAT info. What did you do off the ship? Is there anything for wheelchair users? What about the Disney island? Is it accessible? Thanks so much for the blog! I really appreciate all your hard work!! Beth

    • Melissa

      Thanks! We have gone on 3 Disney Cruises. Two of those were Bahama cruises so we just stayed on the ship at that port since the cruise was short and we wanted to enjoy the ship. On our 7 day we did visit the ports but didn’t do any excursions. Castaway Cay is very wheelchair friendly. The paths along the island are great and there are beach wheelchairs you can use. I love it there!

      • Beth

        Thanks so much for your prompt response. I think what you are doing by blogging your travel experiences is AWESOME!! It really helps people with the same concerns and encourages travel for them. I’m 63 years old and it has helped me!! Keep up the great blogs !

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