One of my first posts on Rolling with the Magic was about The Haunted Mansion and my excitement about the enhancements to the queue they made a few years ago. If you didn’t know, wheelchair users weren’t able to see the stretch room until the changes were made. It’s one of the best parts of the experience! Here are a few tips and some information to make your visit spooktacular.
Location: Liberty Square in Magic Kingdom Park
Height Requirement: Guests can be any height
Alternate Entrance: No
Accessibility Category: Guests most transfer from wheelchair or ECV
Transfer Rating: 3
Transfer Device: No but there is an ADA ride vehicle
New to the blog?
Find out that each of these categories mean in our accessible attraction guide.
Entrance and Queue
There are now two entrances to The Haunted Mansion, one for the stand by queue and the other is the Fastpass+ entrance. If you schedule your FastPass you bypass the interactive queue while the stand by line makes their way through the cemetery. The first part of the queue is really bumpy. My feet are always bouncing off my foot rest so take your time. Once you get to the interactive part of the queue and the FastPass entrance it is a lot smoother.
The stand by queue is filled with interactive experiences so I definitely think it’s worth your time to visit. If the wait isn’t very long I recommend going through the stand by line at least once. My favorites in the queue are the final resting places of Captain Culpepper Clyne and poetess Prudence Pock.
Before the queue was re-imagined, wheelchair users were taken through the exit to board. To some I guess it felt like you were skipping some of the line, to me it meant missing one of the best parts of the attraction, the stretch room. But if there is a reason that you do need to skip the stretch room just talk to a Cast Member.
When you enter the stretch room, a Cast Member will ask you to stay to the right. After you meet your host, your ghost host, stay behind as everyone else enters the attraction. Once everyone clears out a Cast Member will lead you to a hallway where you are taken over to the exit of the attraction.
If you are unable to walk, they will stop the attraction to let you board. Just tell them you need the accessible ride vehicle. There are two doom buggies that are easier to transfer into since the side is flush with the seat, no arm rest to try to get over.
Once you have made your way through the mansion, they will stop the attraction again so you can transfer back into your wheelchair. My husband typically helps me get in and out. But you can pull your wheelchair pretty close to the doom buggy if you want to do it on your own. The Cast Members at the mansion have always been really helpful and we have never felt rushed.
As far as attractions that you have to transfer, the Haunted Mansion is one of the easiest. If you have any questions or advice for other wheelchair users just leave a comment below. And if you would like to know what the experience is like at Disneyland, check out this post.