One of my favorite attractions at Walt Disney World is Star Tours. I also find it to be one of the easiest attractions to experience that requires a transfer from your wheelchair.
If you are a wheelchair user you enter either through the standard queue or get a FASTPASS. When you enter the building a Cast Member will direct you to a ramp to the left of the regular queue. This is where it gets a little disappointing for me. Wheelchairs bypass the regular queue at this point. Yes, I realize that I am technically skipping some of the line but the queue is awesome and I honestly wouldn’t mind going through it. Luckily, once you go up the ramp there is a landing where you can check out most of the queue. Since its not typically crowded you can take as much time as you want to there.
Once you’ve checked out the queue below you follow a hallway to the wheelchair entrance. You’ll come to a rope where you wait for a Cast Member to assist you. Wait time will vary depending on how busy the ride is and how many wheelchair users are in front of you. We’ve actually waited a little longer than the posted wait time (that is where the technically skipping comes into play.) Cast Members will ask you how many are in your party and if you need to use the transfer seat. If they don’t ask for some reason make sure you let them know.
The transfer seat is the first seat on the front row so you will board the attraction last. The seat has an arm rest that moves out from the seat allowing you to get your wheelchair closer and making the process easier. I tried it both ways, with the transfer seat and in a regular one where the arm rest doesn’t move. It is definitely easier to use the transfer seat.
One tip I have is that once you are seated make sure the Cast Member takes your wheelchair back out the entrance and not the side that is the exit. All of the Disney Cast Members at Star Tours were super helpful but some have dealt with wheelchair guests more than others. Taking the wheelchair back out the entrance gets it back to you quicker and also keeps excited guests entering the attraction behind both the wheelchair and the Cast Member.
The ease of transfer makes Star Tours one of the better attractions in terms of accessibility. It is so easy we typically visit it multiple times while we are at Walt Disney World. Plus its just awesome.
If you have a question about Star Tours or the accessibility of any of the attractions at Hollywood Studios, just leave a comment below or e-mail me at disneyonwheels(at)gmail.com.