The procedure at Disneyland’s Haunted Mansion is a little different that at Walt Disney World. I have been on this attraction at Disneyland once. Our first trip the Haunted Mansion was closed to get ready for the holidays and our second trip was short so we didn’t visit attractions more than once. So if you have experience this attraction more and would like to weigh in I would love your feed back.
Location: New Orleans Square
Height Requirement: Guests Can Be Any Height
Accessibility: Must Transfer from Wheelchair/ECV
Who Should Ride: Great for all ages but it will be dark and a little scary.
When we arrived at the attraction we were given a return time. Once we returned we were let right in and went through the standard part of the queue until we reached the porch. Once you reach that point you are directed to a ramp to a small waiting area. (You can see the ramp to the right in the photo below.) We waited for a few minutes and in that time three or four other wheelchair users showed up. I think they like to group everyone together so they don’t have to stop the attraction too often. (Just a guess.) Another reason is probably because of how you exit, more on that in a few.
Once inside there is a separate line for wheelchairs that they lead you down to get to the stretch room. This room is an elevator that takes you to the loading area. When the doors open you wait for other guests to exit first and then wheelchair users and their families are taken in and are escorted down a separate queue.
When you get to the Doom Buggies, they will stop the attraction so everyone can load. There are a few transfer access vehicles that make it easier to get in and out (just like Walt Disney World). There were some people in our group that could step up into the Doom Buggy so they were lead to the regular ones while we went to the transfer access buggy.
After you make your way through the mansion, you do not get off at the exit. Instead you stay onboard and unload in the original loading area. My wheelchair was waiting there for me and there was another group of wheelchair users ready to load.
Once back in my wheelchair we went back through the same queue to the stretching room where we rode it in reverse. As a Haunted Mansion fan I have to tell you that was pretty cool! We were then lead down the same queue where we entered and back out to the porch to exit. We then went down a separate area next to the standard queue to get back out to New Orleans Square.
It made a lot of sense afterwards why they wait for a group to gather before taking you in. You use the same queues in each direction so it is a lot easier if they have one group ready to go at each point.
I don’t have a lot of photos of the experience either. Since it was our first time I didn’t want to be distracted but if you have any you would like to share let me know! You can also use the contact button at the top of the page if you have an questions.